Device Requirements

Mobile App – OS Compatibility

Android: The mobile App is currently supported on Android Operating System. Recommended versions below.

Android mobile devices running the Android GO Operating System are not supported. Examples: Samsung Galaxy A2 Core SM-A260F/DS. BLU Vivo Go1 Plus. Nokia 1 Plus.

iPhone: The Mobile App is currently supported on iPhone. Recommended versions below.

Huawei: The Mobile App is not supported on devices with HMS (Huawei Mobile Services) such as P30 and P40.

Please check back regularly for updated requirement changes – Any major changes will also be communicated.

Mobile App – ROMs

Only official Android and iOS ROMs are supported.

Recommended Minimum Device Requirements

The table below describes the recommended minimum specification for the Centricity Mobile App.

Recommended Specifications Android iOS
RAM 4 GB or more 4 GB or more
CPU Quad-Core 1.5 GHz
OS Build Android 8.0 or later iOS 13.0 or later
Internal Storage 16 GB or more 16 GB or more
Mobile Network HSDPA(3.5G) or later HSDPA(3.5G) or later
Wi-Fi Network Wi-Fi 802.11 a/b/g/n (2.4 GHz / 5 GHz) Wi-Fi 802.11 a/b/g/n (2.4 GHz / 5 GHz)
Main Camera Yes Yes
GPS Yes, A-GPS or later Yes, A-GPS or later

Desktop Browser Requirements

The table below describes the minimum specification for the Centricity Web Portal.

Desktop Browser Specifications Google Chrome Browser Edge Browser (Chromium Edition) Safari Browser
Browser Google Chrome (latest stable version) Edge Chromium (latest stable version) Safari (latest stable version)
OS Version
  • Windows 7 or later
  • MAC OS X Yosemite 10.10 or later
  • Windows 7 or later
  • MAC OS X Yosemite 10.10 or later
  • MAC OS X Yosemite 10.10 or later