Create your new Digital Workspace in 5 steps
It’s no secret that the world is going digital. In order to move forward in this ever-evolving digital space it’s imperative to stay on top of the game and streamline your business processes.
Set up your Business
Create your Processes
Plan and Execute Work
Get out in the field
Track and Report
01
Step 1
Set up your Business
Create your organisation structure. Define roles for different individuals and teams, add and manage resources, and personalise your Centricity experience.
Roles & Permissions
Establish access rules for processes and define role types as they are in your organisation.
Custom Homescreen
By using the homescreen builder, you can easily create a custom look-and-feel for your Centricity app.
Fluid Integrations
Centricity helps you leverage your existing investments by allowing you to integrate with those solutions.
02
Step 2
Create your Processes
Take your process from paper to screen. Use the process builder to easily and effectively digitise your business processes. The wide range of data capturing fields caters for almost any data type you need.
16+ Data Capturing Controls
This is not your average form builder. You can add data capturing fields to any step of your process. From plain text to barcodes, video and audio – the world is your oyster.
Version Control
Made a mistake and accidentally hit ‘save’? No problem, you can easily revert back. We keep an archive of every single version of your process so there’s no need to panic.
Publish and Go
When you hit the ‘publish’ button your process is ready to go. You can start executing that process right away – any changes are immediately effective.
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03
Step 3
Execute Jobs
Once you’ve created and published your process, it’s ready to roll. With the mobile app you can easily peruse your processes.
Dashboard
See all daily, weekly and monthly jobs straight on the dashboard – no more wondering what is coming up next.
Launchpad
Visit the organisation specific launchpad to view what jobs and processes can be executed or scheduled for later.
Execution
Single page layouts for every step allows the individual to focus on collecting the right information, every time.
04
Step 4
Get out in the field
The demand for an app that works in the field is steadily rising. We have catered specifically for the individuals who need to capture data and execute processes on the job.
Offline capabilities
When you team is offline with no signal, they can still execute, capture data and progress through a process.
Geo & Timestamping
You have full visibility on your team’s progress as each step of every job is geo-tagged and time-stamped.
05
Step 5
Reporting & Tracking
As a business owner or operations manager you often feel that your eyes need to be everywhere. Now, with Centricity, they can be. The advanced reporting and management features allow you to keep your finger on the heartbeat of the business at all times.
Job History
Each executed process has a unique and thorough report automatically generated after it’s completion.
SLA Management
With comprehensive views on the progress of jobs and due dates you have total control and visibility of your SLAs.
Live User Tracking
By toggling the On/Off duty switch you can have a live view of your technicians as they progress through their shift.